TRANSPARENCY
Cookie Policy
Transparency, right down to the root
At Raíz Selvas we believe trust is built on complete transparency. Just as we care for every ingredient in our products, we care about how we handle your digital information. This policy clearly explains what cookies are, which ones we use in our store, and how you can have full control over them.
What are cookies?
Cookies are small text files saved in your browser (on your computer or phone) when you visit a website. They act as the store's "memory": they help us remember what you put in your cart, whether you're already signed in, and what kinds of products interest you, so your shopping experience is smooth, fast, and personalized.
What types of cookies do we use?
1. Strictly Necessary Cookies (Essential)
These are the engine of the store. Without them, the site simply can't work.
What they're for: They let you sign in securely, keep products in your shopping cart while you keep browsing, and make sure the payment process (Checkout) is protected against fraud.
Note: These cookies do not collect personal information for marketing purposes and cannot be turned off in our system.
2. Performance and Analytics Cookies
These help us understand how you interact with our website so we can keep improving it.
What they're for: They collect anonymous information about which pages are visited most, how long you spend on them, and whether you run into any errors. We use leading tools such as Google Analytics to process this data in aggregate, statistical form.
3. Marketing and Advanced Advertising Cookies
As a growing brand, we use technology tools to reach the right people.
What they're for: We use the Meta Pixel, the Conversions API (CAPI) y Google Ads. These technologies record specific actions (such as viewing a product or making a purchase) to measure the success of our campaigns and show you relevant Raíz Selvas ads on your social media or other websites, so you aren't flooded with advertising you're not interested in.
Your Privacy, Your Rules
You have the final say on how your non-essential data is handled.
If you'd like to change your preferences, withdraw your cookie consent, or request that your data be completely deleted from our records, we've created a space just for you.
Visit our Data Control page
Also keep in mind that you can always set your web browser (Chrome, Safari, Firefox) to block all cookies or alert you about them, although this may affect how your shopping cart works.
Natural cosmetic products
made from the chilcuague plant
Combining ancestral knowledge, mindful processes, and contemporary formats to support the everyday personal care responsibly.
Our approach is rooted in preserving traditional herbal wisdom, transforming it into reliable, informative, sensory products that respect the plant, the land, and the people who use them.
